1. Information We Collect

We collect the following personal information when you register or use this portal: full name, CNIC number, date of birth, gender, contact details (mobile, email), employment information (department, designation, organization), educational qualifications, and uploaded documents (CNIC front and back images, education certificate, photograph).

2. How We Use Your Information

Your information is used exclusively for: processing course enrollment applications, issuing enrollment forms and certificates, verifying your identity and eligibility, communicating updates about your enrollment status, and maintaining official training records for the Directorate General of Civil Defence.

3. Data Storage & Security

All data is stored on secure hosting. Access to your personal records is restricted to authorized Civil Defence officials only. We are committed to protecting your information and continuously improving our security practices.

4. Document Uploads

Documents you upload (CNIC images, education certificate, photograph) are stored securely and used solely for enrollment verification purposes. They are not shared with any third party outside the Civil Defence Department.

5. Push Notifications

With your permission, we send push notifications about enrollment updates, form verification status, and course announcements. You can disable notifications at any time through your device settings.

6. Data Sharing

We do not sell, trade, or share your personal data with commercial third parties. Data may be shared with relevant government ministries solely for official purposes as required by law.

7. Your Rights

You may request to view, update, or correct your personal information by contacting us at [email protected]. Requests to delete data are subject to legal record-keeping requirements.

8. Analytics

This app does not use advertising cookies or third-party analytics. Basic usage data may be collected solely to improve app performance and user experience.

9. Contact Us

For privacy-related queries: Email: [email protected] Phone: +92-51-9106305
Address: Directorate General Civil Defence, Plot # 23, Mauve Area, Sector G-9/1, Islamabad, Pakistan

10. Changes to This Policy

We may update this policy periodically. Continued use of the app after changes constitutes acceptance of the updated policy.